Chris Phethean
April 12, 2013
by Lisa Harris
Chris is a PhD student at the University of Southampton. He began as a social scientist, converted to computer science, and was drawn to web science so he could synthesise the two.
His paper is titled “Rethinking Measurements Of Social Media Use By Charities: A Mixed Methods Approach”. It presents the results of a study into how – and why – charities use social media for marketing. Aiming to ensure that specific requirements are met when measuring social media performance, the paper provides the groundwork for creating a framework of metrics and analytical tools that can determine the level of success that charities achieve from using social media. This is a fundamental step in order to ensure that social media provides charities with benefits.
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Categories: Presenters. Tags: #websci13.